My Listings
- How to keep a listing live after 90 days
- Commission
- Price suggestions
- Getting more views on an item
- Holiday Mode
- How to list an item for sale
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Quality Control & Authenticity
- Mytheresa X Vestiaire Collective
- Can I get a Brand Approved badge for my item?
- How does the Quality Control process work for sellers?
- A buyer has reported an issue with an item I sold
- What happens when a buyer contests the conformity of an item I sold through Direct Shipping?
- My item is not compliant. What happens now?
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Shipping my item
- Do I need to complete a commercial invoice?
- How to prepare a sold item for shipping
- Does Vestiaire Collective pay for my shipping?
- Downloading a shipping label
- How long do I have to ship a sold item?
- Sending multiple items to Vestiaire Collective
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Direct Shipping
- Direct Shipping for sellers
- What brands and/or items are eligible for Direct Shipping?
- The advantages of Direct Shipping for sellers
- What is Vestiaire Collective’s role when I sell an item using Direct Shipping?
- What happens if the buyer contests the conformity of the item I sold through Direct Shipping?
- What happens if the buyer misses a Direct Shipping delivery?
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Seller Payment
- When will I be paid for my sold item?
- Seller Payments
- Adding or modifying my payout transfer method
- Why am I being asked to re-enter my payout transfer method?
- Why am I being asked to verify my identity?
- Verifying my identity or address