Selling
Shipping my item
- How do I download my prepaid shipping label?
- How to prepare the shipment of my sold item?
- Will Vestiaire Collective give me the shipping label to send my item?
- How quickly should I send the item after it has sold?
- Sending several items in the same parcel
- What is Vestiaire Collective insurance for my items?
Payment
- When will my bank account be credited for the sale?
- When will my Paypal account be credited for the sale?
- When will I be paid from my sale on the Wallet?
- How do I update my bank or PayPal account details?
- Where can I see and download my sales information on Vestiaire Collective?
- Updating my bank details or contact details in my wallet
Management of my online ads
Price offers
Listing
- How to submit an item for sale?
- How do you upload the proof of purchase requested by our teams?
- How long does it take to post an item online?
- How to highlight my item with great pictures?
- What condition should I choose to describe my item?
- How to write a successful description of my item?
Compliance control and post-sale negotiation
- How does the post-sale negotiation work for sellers?
- Keeping track of my item in post-sale negociations
- Negociating the price of the post-sale negociations
- My sold item is compliant: what happens now?
- How can I turn down a price negotiation suggested by the Quality Workshop after selling my item?
- How do I put my item back on sale after accepting the post-sale negotiation?