You can find answers to most questions here in our Help Centre, where you’ll find help with any issues around 🔍 buying, 🔍 selling, and your 🔍 account.

If you have a question about an item you’re interested in, you can ask the seller directly via Buyer Seller chat. 🔍 Here’s how.

Still need to contact us?

Our Customer Care team is available 7 days a week, 24 hours a day. 

If you prefer email, 🔍 click here and tell us everything - our aim is to get back to you within 24 hours. 

Important: please only submit one enquiry about the issue you’re having - if we have multiple messages about the same thing, it can slow things down. We look forward to hearing from you!