The buyer service fee is charged to the buyer and covers essential services like:
Guaranteed delivery: Your order is delivered to you safely or your money back.
Online inspection: Online inspection of every listing, so you can shop with confidence.
Physical authentication: If Direct Shipping is not available for your order, your item will be physically checked by our experts without an additional authentication fee.
Free relist: Changed your mind about an item? Instantly relist it for sale on your account within 72 hours of delivery – without paying selling fees.
Always-on Customer Support: Chat with our customer care agents or send us an email for expert support.
For international orders, the buyer service fee covers our services for handling all the paperwork involved in your order, from customs and border authorities to international shipping.
How much is the buyer service fee?
The buyer service fee typically ranges between 15% to 28% of the item’s price (inclusive of any applicable currency conversion fee).
The buyer service fee varies based on a variety of factors and may be higher or lower depending on factors such as the currency of the buyer and whether the seller is a private individual or a professional/trader.
The fee may not exceed 300 EUR/USD, 3500 SEK, 2400 DKK for listings in these currencies and solely when the transaction happens in the same currency of the listing, for example USD to USD (or between EUR, SEK, DKK). Exceptions might apply.
In any case, the buyer service fee may not exceed the maximum percentage specified in the Buyer Terms & Conditions.
Please note that, in all cases, a minimum buyer service fee of 5 EUR/GBP/USD/CHF (or equivalent in the buyer’s currency) will apply.
The buyer service fee for a specific item can be found by clicking the price details info icon next to the displayed price and at checkout before you confirm and pay for your order.
The buyer service fee includes, where applicable, Value Added Tax (VAT), Goods and Services Tax (GST), US Sales Tax, and equivalent consumption taxes.