Placed an order and it’s now been cancelled?
We will process your refund. This will be made using the same payment method you used to pay for your order. Due to interbank transfer times, it should reach your account within 24 to 72 hours.
You can track the progress of this transaction directly from your account by selecting:
- On the app: “Me”, “My Vestiaire”, “My orders”,
- On the website: “My account”, “Orders and sales”.
Ordered several items at the same time to be paid for in 3 or 4 instalments?
> We automatically deduct the item value from the remaining instalments and recalculate your payments based on this cancellation.