Download the available shipping label by logging into your account, then select:
- On the app: “Me”, “My items”,
- On the website: “My account”, “Orders and sales”, “Sold items”
From the item concerned, click on “Download the shipping label”.
You’ll also find a link for this shipping label in the sale confirmation email we sent to you.
Can’t see this message?
Check that your billing address is correctly registered in your account details.
Otherwise, click here to check if you are located in a country where we do not provide prepaid shipping label.
You sold your item but did not receive any confirmation email?
This means that we carry out some checks before validating your buyer's payment.
You’ll receive a confirmation email with a link to access your prepaid label as soon as your sale has been validated. This process generally takes between 24 and 48 hours.