• Buying

  • Will I receive my parcel despite COVID-19?
  • What are the different steps of an order delivered with authentication?
  • What are the different delivery methods available on Vestiaire Collective?
  • How long does delivery take?
  • How long does the seller have to send my item?
  • What is Vestiaire Collective’s return policy?
  All buying related topics

• Selling

  • Can I still ship items during COVID-19 ?
  • What are the different steps of a sale with authentication?
  • How does "Make an Offer" work for sellers?
  • How do I prepare my sold item for shipping?
  • How do I download my prepaid shipping label?
  • When will I be paid for my sale ?
  • My Wallet has closed - What happens now?
  All selling related topics

• My Vestiaire Collective

  • How does Premium Subscription work?
  • How do I create or delete an alert?
  All account related topics

• Popular Questions

  • ★ Will I receive my parcel despite COVID-19?
  • ★ How do I track my package sent by Vestiaire Collective?
  • ★ What are the advantages of Direct Shipping for buyers?
  • ★ Can I still ship items during COVID-19 ?
  • ★ How do I write the best description for my item?
  • ★ What are the advantages of Direct Shipping for sellers?
  • ★ My Wallet has closed - What happens now?
  • ★ How does my newsfeed work?