Trust is our top priority, which is why authentication plays a crucial role at Vestiaire Collective. We go above and beyond standard authentication procedures to ensure accurate identification of counterfeit items.

If you received a request for additional information via email titled “We need a bit more info”, that means our physical authentication team needs more details to authenticate your item. The more information you provide, the faster we can complete our authentication.

You have 4 days from when you received this request to respond. You can do so by clicking “Submit Response” within the email, which will open an interface for confirming details and securely uploading documents. Please make sure to use this interface to share documents and details with our team.

Documents we accept

For proof of authenticity, submit the invoice, bill, or receipt (only documents from the brand can certify item authenticity). Other documentation, like an authentication certificate and proof of modification from the brand, can assist us during the evaluation process.

If you do not have proof of authenticity, include more details regarding the origin (such as location, year, etc.).

💡 Please note: while this information helps our decision-making, it does not guarantee authenticity.