We've been perfecting the way you buy and sell preloved since 2009, resulting in a range of services for our Collective. These include:

Trust Services

Secure Profile Monitoring

We use a combination of human verification and machine learning to actively monitor our community, removing suspicious accounts and creating a trustworthy space for members.

Advanced Digital Verification

We’ve developed cutting-edge AI technology to verify the details of items before they go live on our platform. Plus, our curation team performs additional digital authenticity checks on select brands and models for extra peace of mind.

Full Physical Authentication

When you add Authentication & Quality Control to an order, the item is sent to our warehouse for physical review before delivery. We inspect everything from an item’s packaging to its invoice - including its material, finishes, typography, stitching, serial number, and engraving - using a mix of authentication technology and 60,000+ combined hours of training. Learn more about Authentication.

Enhanced Quality Control

We compare the physical item to its listing for quality control, ensuring it matches the description/photos and will meet your expectations. This includes checking the condition, colour, size, material, and adherence to our catalogue rules. Learn more about quality control.

Consignment

Available in the UK, USA (New York), and EU

Our VIP consignment programme offers bespoke, stress-free reselling for your luxury goods. We tailor the process to your needs, handling everything from free pickup to expert photography, listing, offers, and shipping. Learn more about consigning here.

Professional Seller Service

We support professional sellers across the globe with tailor-made tools, dedicated account managers, built-in catalogue management, access to our Collective of fashion lovers in 60+ countries, and more.

All you need to become a professional seller with us is proof of your registered business (sole traders are also eligible). Apply to become a professional seller.

Official Partners

We're the number 1 trusted choice for luxury brands. We collaborate with Gucci, Burberry, Chloé, and more to promote fashion circularity and authenticity.

These pioneering collaborations mean you can shop pre-authenticated, high-quality pieces from the brands you love with fast shipping straight from our warehouse. Learn more about our Official Partners here.