If you have not yet placed an order

You can edit, remove or add a new delivery address directly in your account by going to:

On the app: Me → Addresses

On the website: See My Account → Information → Addresses

Please double-check addresses to ensure your delivery preferences are up to date.

If you've already placed an order

We can change your delivery address post-order so long as they meet these conditions:

• Your new address is in the same country as the original
• Selected delivery is to your address (not a pickup point)
• Seller hasn't downloaded the shipping label yet (Direct Shipping) or your item hasn't started the preparation process at our warehouse (Authenticated Shipping)

⚠️Note: Addresses are final once the buyer downloads their shipping label or we start item preparation.

Need to change your address? Contact our Customer Service as soon as possible to check if modifications are still possible for your order.