Buyers love a speedy shipper, and so do we. That’s why if you ship quickly, we’ll boost your seller status!

Once a sale has been confirmed, you have 7 days to ship the item.*

You must ship your item within 7 days, or your sale will be cancelled and we will issue a full refund to your buyer.

What happens if I ship my item after 7 days?

If more than 7 days have passed since you sold your item, please do not ship it. The order will be automatically cancelled and the buyer refunded. We cannot guarantee payment for an item shipped after 7 days.

Ready to ship? Great! 🔍 Click here to find out how to download your shipping label.

*In the rare case that Vestiaire Collective does not provide a prepaid shipping label for the sale, the seller will have 14 days to ship.

Important! Once you have downloaded your shipping label, it can take up to 1 hour for the label to be activated in the carrier's system. If you are planning on arranging a pick-up time, you may need to wait a short time after downloading the shipping label before arranging your time slot. 

Always use the Vestiaire Collective prepaid shipping label. If you use your own shipping label, Vestiaire Collective is not responsible in the event of missing, late, or damaged packages.

💡 Good to Know: The quicker you send your item, the sooner you'll be paid. For more information about when you can expect payment for your sale, 🔍 click here.