If Vestiaire Collective covers the cost of shipping your item, we will provide you with a prepaid Shipping label to download, print, and attach to your parcel.
If you're not sure whether your shipping fees are covered by Vestiaire Collective, just click here.
To download your prepaid shipping label, log in to your account
On the App: Me → My items
On the Website: My account → Orders & sales → Sold items
Find the relevant item, then click Download the Shipping Label
You’ll also find a link for this Shipping Label in your order confirmation email.
Can’t see the Label?
Check that your billing address is correctly registered in your account details, or click here to check whether you're located in a country for which we do not provide prepaid shipping labels.
Have you sold an item but not received a confirmation email?
This means we're carrying out a few extra checks before validating your buyer's payment. You’ll receive a confirmation email with a link to access your prepaid label as soon as your sale has been validated - usually between 24 - 48 hours.
Are you a seller in Australia, Singapore or Switzerland?
Then don't forget to include your pro forma invoice, which you can download using the link at the bottom of this article. Click here for more details on how to complete the invoice.
If you'd like some advice on preparing your package for shipping, click here.