Item received but not been checked yet?
It’s awaiting a quality check by our team of experts. This process generally takes up to 48 hours.
Once we have reviewed your item, we will email you the results.
You can also track this information by logging into your account, then selecting:
- On the app: “Me”, “My Vestiaire”, “My items”.
- On the website: “My account”, “Orders and sales”, “Sold items”.
You have chosen to receive your payments to your Wallet? Your transfer will be activated as soon as our team reports that your item complies to its description. Click here for more information.
You have chosen to receive payment to your bank or PayPal account? Please be patient. Your payment will be processed as soon as the item is dispatched to your buyer. For more info, click here.