Item been received but not yet been checked?
It’s awaiting a quality check by our team of experts. This process generally takes up to 48 hours.
Once we have reviewed your item, we will email you the results.
You can also track this information by signing in to your account, then selecting:
- On the app: “Me”, “My Vestiaire”, “My items”.
- On the website: “My account”, “Orders and sales”, “Sold items”.
Chosen to receive payment to your Wallet? Your transfer will be activated as soon as our team reports that your item conforms to its description. Click here for more information.
Chosen to receive payment to your bank or PayPal account? Please be patient. Your payment will be released as soon as the item is dispatched to your buyer. For more info, click here.