📲 Download your shipping label by logging into your account, then select:
- On the app: “Me”, “My items”, "Sold items"
- On the website: “My account”, “Orders & sales”, “Sold items”
From the item, click on “Download the shipping label”.
You’ll also find a link for this shipping label in the sale confirmation email we sent to you.
👀 Can’t see the Label? Check that your billing address is correctly registered in your account details. 📎Otherwise, click here to check if you're located in a country for which we do not provide prepaid shipping labels.
🧾 For our sellers in Australia, Singapore and Switzerland, don't forget to include your pro forma invoice which you can download through the link at the end of the article. Click here for more details on how to complete the invoice.
📩 Your item sold but you didn't receive a confirmation email? This means th at we're carrying out a few extra checks before validating your buyer's payment. You’ll receive a confirmation email with a link to access your prepaid label as soon as your sale has been validated, which usually takes 24 - 48 hours.