You’ve just sold an item on Vestiaire Collective. Congratulations!
=> If you are located in a country where we provide prepaid shipping labels:
Download the available shipping label by logging into your account, then select:
- On the app: “Me”, “My items”,
- On the website: “My account”, “Orders and sales”, “Sold items”
From the item concerned, click on “Download shipping label”.
You’ll also find a link for this shipping label in the sale confirmation email we sent to you.
Can’t see this message?
Check that your billing address is correctly registered in your account details.
=> If you are located in a country where we do not provide prepaid shipping labels:
Please select a carrier of your choice in order to send your parcel to us. For all details, read our article by following this link to our.
Sold one of your items but haven’t received a sale confirmation?
Don’t worry. This means that our anti-fraud partner is carrying out verifications. You’ll receive a confirmation email with a link to access your prepaid label as soon as your sale has been validated. This process generally takes between 24 and 48 hours.
=> Clean your item!
=> Only 1 item per package!
=> Package your item carefully to prevent damage!
=> Include all the components mentioned in your ad!