As the world's leading marketplace for pre-loved fashion, we offer a range of services to our Collective. These include:
Digital verification
We digitally check each item listed for accuracy before publishing on our platform. Certain high-risk brands go through additional checks for authenticity. With human expertise and cutting-edge AI, we remove 8% of items* on average before they go live so you only shop approved items.
Additionally, we monitor our community daily to remove suspicious activity and ensure genuine, trustworthy users.
Authentication & quality control
When you add authentication & quality control to an order, the item is sent to one of our hubs for physical review before delivery. Our experts inspect everything from the packaging to the invoice, including material, finishes, typography, stitching, serial number, and engraving. Read more about our authentication process here.
After authentication, we perform quality control to ensure that the item matches its listing and will meet your expectations. Our check includes:
- Item condition, as detailed here
- Colour accuracy
- Size confirmation
- Material
- Adherence to our catalogue rules
- Learn more about quality control here.
Consignment
Currently available in the UK, New York, and the EU, our consignment service offers bespoke, stress-free reselling for your luxury goods. Our team tailors the process to your needs, handling everything from free pickup to expert photography, listing, offers, and shipping.
Learn more about our consignment service here.
Professional seller service
We're proud to support professional sellers across the globe with tailor-made tools, dedicated account managers, built-in catalog management, access to our Collective of fashion lovers in 60+ countries, and more.
All you need to become a professional seller with us is proof of your registered business. Sole traders are also eligible.
Explore our professional service and apply here.
Official Partners
We're the trusted choice for luxury brands, including Gucci, Burberry, Chloé, and more. With our official partnerships, you can shop pre-authenticated, high-quality pieces from brands you love - all with express shipping straight from our warehouse. Learn more about our Official Partners here.