If you’ve been the victim of identity theft or a scam, act quickly to secure your accounts and sensitive information. Here are the next steps to take.
Change your password on the website
Log in to your account, then go to:
See My Account → Information → Log In Information → Edit → Enter your current password, select a new one and click OK
Check your account information
- Make sure your contact information is correct
- Ensure all the information such as phone number/ delivery address/ Billing address/ bank account information is completed and correct
- Review your account activity in your Orders & Sales section
- Review your registered bank account or PayPal information in the “Get Paid” section
Stay vigilant about regularly updating passwords, keeping contact information current and accurate, checking account activity, and making sure nothing seems suspicious. In case of any suspicious activity, please contact our fraud recovery team via the 🔍 Help Centre.