Need to update your password or can't remember it? Just follow these simple steps to manage your password settings.

If you know your current password but want to change it, log in to your account 

On the Website: My account → Information 

Under Login Information you will see the option to click Edit in the top right corner. 

1. Type in your current password
2. Type in your new password
3. Reconfirm your new password
4. Click  to update the information

You’re all set! 

On App: To change your password on the app, please follow the forgotten password recovery procedure described below.

Have you forgotten your Vestiaire Collective password? No problem!

To generate a new password, go to the Login Page on the Website or App.

1. Click Forgotten Password
2. Enter your email address to receive an email to generate a new password
3. In the email you receive, you’ll find the link: Click here to choose a new password
4. Choose your new password and save it by clicking Change my password
5. You can now log into your Vestiaire Collective account.

❗Important ❗For security, we recommend choosing a password with at least 12 characters, with a mixture of upper and lowercase letters, numbers and characters.