Trust is our top priority, which is why authentication plays a crucial role at Vestiaire Collective. We go above and beyond standard authentication procedures to ensure we can accurately identify counterfeit items.
If you have received a request for additional information, it means our digital verification team needs more details or photographs in order to authenticate your item. Detailed instructions have been sent via email to help you. Please follow the instructions in order to provide the pictures needed. The more information you are able to provide, the faster we can process your item.
If you have proof of authenticity, please submit the invoice, bill or receipt, a certificate of authenticity, or any other document that can help us assess the item. Note that only documents from the brand itself can certify the item’s authenticity. If the item has been modified by the brand, please provide the brand’s proof of modification.
If you do not have any proof of authenticity, please provide us with more details regarding the product's origin (such as the place of purchase, year, etc.).
Please note that the information received does not guarantee the authenticity of your item, but it will help in our decision-making.
High-quality pictures are really important in the assessment of your listing. To ensure you’re creating the best listing for your item, follow our guidelines 🔍 here.