At Vestiaire Collective, we are committed to safeguarding your account security. Below are several measures you can adopt to protect your information on and off site.

Fortify Your Account Credentials

• Opt for a robust, singular password exclusive to your Vestiaire Collective profile.
• Use numbers, letters and symbols without using easily deduced personal data or common terms.
• Utilize distinct passwords across different sites to prevent cross-platform vulnerability.
• Consider employing a password manager for enhanced security.

Device Protection Guidelines

Follow these tips to protect your devices and data when you browse and shop online:

• Establish a stringent password for your computer, ensuring it locks during absences.
• Activate a lock mechanism (PIN or password) on all mobile devices.
• Avoid leaving electronic devices unguarded in public venues.
• Invest in reputable antivirus software and regularly update it.
• Stay proactive with software updates, installing security patches promptly.
• Password-protect your Wi-Fi network to prevent unauthorized data access.

Immediate Actions for Stolen Credit Card

• Promptly notify your bank or credit card issuer.
• Initiate a fraud alert on the impacted account.
• If linked to Vestiaire Collective, scrutinize your account for irregular activities.
• Report any suspicious transactions to us 🔍here