When the Vestiaire Collective community asked us for faster payments, we set to work - and now our brand new payment system is here! Say hello to faster, easier and more secure payments.

To make sure you can receive payments, just follow our step-by-step instructions by 🔍 clicking here.

We understand that you might have some questions like those listed below - so just click on the question to find out more. 

🔍  Why am I being asked to verify my identity?​

🔍  How do I verify my identity?

🔍  Why did my ID verification fail?​

🔍  Why am I being asked to re-enter my payout transfer method?​

🔍  How do I add or modify my payout method?​

🔍  Why am I being asked to verify my business information?​

🔍  Is it safe to send my personal information?

🔍  I've received a payment from Hyperwallet - what is it?

🔍  I can’t find a payment from Vestiaire Collective on my bank statement.