This new feature allows our buyers and sellers to have more direct contact on Vestiaire Collective.
For sellers, chat means that offers and negotiations should be much smoother as buyers will be able to discuss offers and details with you directly.
This should hopefully reduce lowball offers, speed up response times, and provide reassurance to buyers, all of which will have a positive impact on your seller status.
All messages will be easily accessible through your notification centre, so you can respond quickly to get your sale moving.
For buyers, chat means you can ask questions about the availability or quality of items more quickly, and hopefully receive faster responses. You can also discuss offers with the seller before making them, and check in with them directly at any part of the sale. Simply click on the speech bubble button on an eligible item to get chatty with a seller.