The Make an Offer function allows potential buyers to make a lower offer on an item - so if you're open to a little haggling, this option is perfect for you!

As the seller, it's completely up to you whether you activate this function or not - you're the boss!

The offer made by a buyer can only be up to 30% lower than the price you have set for the sale. So if you’re selling a jacket for £100, the offer made by the potential buyer will never be lower than £70.

At any time you can choose to: 

• Turn on Make an Offer for all your items
• Turn Make an Offer off for all your items
• Choose individual items on which to activate Make an Offer

Here’s how to change your preferences:

On the App: Me → My items for sale → Click the ⚙️ icon  

On the Website: My items for Sale → My Offers - Settings

Then click Set up/Configure

Then choose the options you prefer!

When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer.

If you accept the offer, the buyer has 24 hours to complete their order.

If you make a counter-offer which is accepted by the buyer, they have one hour to complete their order before the offer expires.

💡 Good to know - If a member makes an offer, your item will remain on display to other members browsing the site at the original price.