Need to update your password or can't remember it? Just follow these simple steps to manage your password settings.
If you know your current password but want to change it :
On the Website: Log in to your account, Go to My account → Information
Under Login Information you will see the option to click Edit in the top right corner.
- Type in your current password
- Type in your new password
- Reconfirm your new password
- Click to update the information
You’re all set!
On App: To change your password on the app, please follow the forgotten password recovery procedure described below.
Have you forgotten your Vestiaire Collective password? No problem!
To generate a new password, go to the Login Page on the Website or App.
- Click Forgotten Password
- Enter your email address to receive an email to generate a new password
- In the email you receive, you’ll find the link: Click here to choose a new password
- Choose your new password and save it by clicking Change my password
- You can now log into your Vestiaire Collective account.
❗Important ❗For security, we recommend choosing a password with at least 12 characters, with a mixture of upper and lowercase letters, numbers and characters.