During the COVID-19 outbreak, our priority is to ensure the safety and health of our community and our teams, while also continuing to maintain our service.
Our carriers and offices are still operating, and your items are still being authenticated, processed and delivered to you. However, there may be some unforseen delays in our authentication process (if you choose to benefit from this), and your delivery may take longer.
You can follow your order in your account:
- on our app (Me; My Vestiaire, My Purchases)
- on our website (My Account, Purchases and Sales, Your orders).
In both cases, click on the item and then 'more details' for detailed delivery information.
If you require faster delivery, we have enabled Direct Shipping for all brands (except Chanel), and on all items under $500.
To find out more about Direct Shipping, click here.