While browsing Vestiaire Collective, you’ll see three delivery methods available:
- Delivery with authentication
- Direct Shipping
- Express Delivery
Delivery with Authentication
Items are first dispatched by the sellers to Vestiaire Collective in order to be physically checked and authenticated by our Quality Control team.
Once we’ve completed our checks, we’ll ship your item directly to you. On average, delivery with authentication takes 10 days.
To ensure that the item you're interested in will be checked and authenticated before being delivered to you, just look for the following icon in the description.
💡 Good to know - If your item hasn’t been sent after 7 days (15 days if your seller lives in DOM-TOM, Norway, Switzerland, South America, South Africa, Middle East and Asia except Hong-Kong and Singapore), you will automatically be reimbursed.
Choosing this option means you save on authentication costs and enjoy quicker delivery.
💡 Good to know - Direct Shipping is available on items priced under 1000£$€ or $1600 AUD/SGD, with the exception of selected brands. This option is also offered on a selection of items above 1000£$€ or $1600 AUD/SGD sold by certain professional sellers who have a stellar track record in quality and authenticity.
If you select Direct Shipping during the checkout process, your Seller will send the item directly to your delivery address - meaning shipping times are reduced by approximately 40%!
💡 Good to know: If the seller hasn't shipped your item within 7 days of you placing the order, you will automatically receive a full refund.
If you change your mind about your item upon delivery, you can relist it on our site within 72 hours of delivery, free of charge. You also have 72 hours from the time of delivery to raise any issues with the item you have received.
If you choose not to use Direct Shipping, your item will be checked and authenticated by our experts before delivery.
🔍 Click here to discover all the advantages of Direct Shipping for buyers.
If you see the Express Delivery option available on an item, it means the item is already in stock with us here at Vestiaire Collective.
Items with the Express Delivery logo in their description have already been checked and authenticated, so can be promptly shipped out to you!
The estimated delivery time is personalised and indicated in the description for each eligible item.
🔍 Click here to discover the advantages of Express Delivery.