When you list an item on Vestiaire Collective, several elements need to be specified, including the price, the origin and the condition of the item.
The condition of an item is an especially important factor in helping buyers decide whether or not to purchase an item. It also serves as a basis for our experts when your item is being checked by our Quality Control Team.
Keep in mind that...
- It's best to be as objective as possible when choosing a condition to describe your item. If you're unsure which condition is the best fit, always go for the lower one.
- If our experts find that the condition of your item does not match the condition described on your listing, the sale may be cancelled.
Here’s a step by step guide to the different conditions you can choose when listing and describing your item.
Never Worn, with Original Tags
An item that is in brand new condition, unworn and flawless, with the original tags still attached.
Checklist
✅ No defects
✅ Presence of original tags or labels (you must attach photos of these)
✅ Must not have been washed or worn
✅ No modifications or alterations
✅ The item may show some storage marks (eg. pressure marks) or small manufacture defects such as glue marks.
Never Worn
The original tags aren't attached, but the item is as new and has never been worn.
Checklist
✅ No defects
✅ No modifications or alterations
✅ Must not have been washed or worn
✅ The item may show some storage marks (eg. pressure marks) or small manufacture defects such as glue marks.
Very Good Condition
A second-hand item that is hardly worn and has been very well maintained, although it may have slight defects from wear. Any flaws or alterations must be clearly described when listing the item.
If the item has defects, they must be mentioned in the description and be visible in photos.
Checklist
✅ Slight defects from use are accepted
✅ Any modifications or alterations must be mentioned in the description
✅ No spots or sweat marks
✅ No holes or tears
✅ No discoloration
✅ No odours
Some examples of acceptable flaws would be:
- 1 or 2 small pulled threads
- Light micro-scratches on hardware (eg. clasps, buttons, zips etc.) jewellery and watches.
- Well executed alterations
Good Condition
An item in Good Condition is second-hand item and has been worn but is well maintained. If the item has flaws, these must be mentioned in the description and be visible in photos.
Checklist
✅ No holes, tears, pilling, sweat marks, sticky sections, punctured or torn corners, worn-out material or odours.
✅ Modifications or alterations must be mentioned in the description
Some examples of acceptable flaws:
- Small spots, small snags, small pulled threads, light pilling
- 1 or 2 small pulled threads
- Light micro-scratches only on jewelry and watches.
Fair Condition
A second-hand item which has been frequently worn and which may have numerous flaws.
Checklist
✅ No sticky material, punctured or torn corners, large tears, material which is too worn-out, holes
✅ Modifications and alterations, must mentioned in the description
Examples of acceptable faults:
- Some wear, pulled threads, pilling, snags, discoloration, stains, some loss of shape
Hopefully you can now perfectly pitch the condition of your item! If you're ready to create a fabulous listing, just 🔍 just click here!