Sellers have up to 7 days to ship the item to your address.
If your seller still hasn’t sent your item after 5 days, their seller stats will be negatively impacted and they may lose any Trusted or Expert Seller status.
On average, your item will be with you within 15 days.
If you still haven’t received your item after 15 days, we will automatically issue a full refund using the method of payment you used to place the order.
This will be credited to your bank account within 5 working days, or into your PayPal account within 24 hours.
💡 Good to know - If when you receive your item you're not happy with it, or you’ve changed your mind, you can relist it on our site within 72 hours of delivery, free of charge. To find out how to do that, just 🔍 click here.