Once your item is sold and before you prepare to send the package to us, you have to download our official pro forma invoice. You can find this document through the link at the end of the article.
Simply follow the steps below to complete the invoice, and hand the document to the DHL courier.
Step 1: Fill in the basic information such as the date, your full name and pickup address. We’ve already completed the Consignee part with the Vestiaire Collective address so you don’t have to worry about it.
Step 2: Find your item reference number in ‘My Items’ under ‘Sold Items’. In the App, this is listed as “Ref.:” followed by a 7 digit number
Step 3: Follow the exact description you wrote on the item listing. A combination of the brand and the product name as it is described on your listing will suffice - for example “Burberry shirt” or “Rick Owens leather high trainers”
Step 4: State the quantity, currency and sold price of the item.
Step 5: Complete the total price and currency.
Step 6: Sign the form and write your full name again.