On Vestiaire Collective, sellers may be individuals or professionals.
- If you have bought an item from an individual seller and it is not what you expected, Vestiaire Collective allows you to put it back on sale free of charge for up to 72 hours after receiving it.
There is no fee, you will receive the full amount back.
Click here to find out how to put your item back on sale free of charge.
You then have between 72 hours and 14 days after receiving the item to put it back on sale with lower processing costs than the commission.
- If you bought an item from a professional seller, you may also put it back on
sale for free, or if you return it to us within 14 days, you will be reimbursed.
Important!
For the return to be accepted, the item needs to be returned in sealed packaging.
Click here to find out how to return an item from a professional seller.