Placed an order but now want to cancel it?
Vestiaire Collective does not offer the facility to cancel orders.
Placed an order with a private seller?
=> Returns or exchanges are not accepted, as the item was reviewed by our experts and perfectly matches the seller's description.
However, you can list your item for sale again, with no commission fees. Only handling fees will be charged.
To do this, the seal must be in place, and the return must be made within 10 days of delivery.
Placed an order with a professional seller?
=> Vestiaire Collective offers the option to withdraw from the sale. To do this, you must send your wish to withdraw within 14 days of delivery. You then have up to 7 days to return the item to us.
The seal must still be in place.