You placed an order but you have not yet received the confirmation email?
This means that your order is currently being checked by our anti-fraud partner.
This check takes place in order to protect our sellers and takes a maximum of 48 hours. We may contact you to ask you to send supporting documents. This will help us verify that you are the owner of the card that is associated with the payment of your order.
1. If additional documents are not required, you will receive the confirmation email and your order will follow its normal course.
2. If we have contacted you to request additional documents and that they are compliant after verification, you will receive the order confirmation email.