Have you recently sold an item and our Quality Control team have informed you that your item does not comply to your description?
This means that at least one of the details in the ad does not perfectly match the item.
An item's conformity means that the item reviewed by our Quality Control team perfectly matches the description you submitted.
Sales on any non-compliant items will be cancelled and will be returned to your billing address.
This will affect your rating as a "recommended seller" and may even result in this status being removed.
Put all the chances on your side and stay objective when describing your item in your ad!
Any item whose origin cannot be confirmed will be deemed to be non-compliant.
As a reminder!
- Very good condition: Clothing rarely worn and well cared for.
- Good condition: Worn but well cared for.
- Acceptable condition: Worn frequently with some signs of marks or stains.