We're sorry to see you go!
To avoid the automatic renewal of your Premium Service, you will need to unsubscribe at least 10 days before the renewal date by following these simple steps.
To cancel your subscription
On the app: Me → My account → My Premium Subscription
On the website: My account → Information → My Premium Subscription
Whether you're on the app or the website, just click Unsubscribe in the top right of your screen. You'll then receive an email confirming the cancellation of your subscription.
Good to Know : You'll have access to all Premium Services until the date your subscription ends.
For Subscribers by PayPal
If you subscribe to Premium Service via PayPal, you will need to cancel the payments from your PayPal account after following the steps above.
To do this:
- Connect to your PayPal account
- Open the Preferences menu, then click on Payments
- Click Show then Manage your automatic payments
- In your list of payments, find your Premium subscription and click Cancel
And you're done! Your subscription will expire on the planned date and will not be renewed.